Give customers answers without another phone call.
Orbit Command gives residential customers and commercial accounts a simple portal to request service, approve quotes, confirm appointments, pay invoices, upload photos, and view service history — without creating more work for your team.
- 14-day free trial
- No credit card required
- Setup in minutes
- Building A
- Building B
- Unit 204
- Drain CleaningScheduled
- Lobby RepairSubmitted
- Carpet CleaningComplete
Customer update calls eat your whole day.
When customers cannot see what is happening, they call, text, and email your team for updates. Orbit Command gives them a simple place to take action and check status, so your office spends less time answering the same questions.
Before Orbit Command
- Customers call to check appointment status
- Quotes wait in inboxes
- Invoice payments get delayed
- Photos and service details arrive by text
- Commercial requests get scattered across emails
After Orbit Command
- Customers can request service online
- Quotes can be approved from a secure link
- Invoices can be paid without calling
- Photos and details stay attached to the request
- Commercial accounts can track work by location
One portal for homeowners, renters, and commercial accounts.
Let residential customers self-serve
Customers can request service, approve quotes, pay invoices, upload photos, and view appointments from simple secure links.
Make approvals easier
Customers can approve quotes and confirm appointments without creating an account or downloading an app.
Get paid with less chasing
Give customers a secure invoice payment link the moment work is ready to bill.
Give commercial accounts visibility (beta)
Property managers and facility contacts can submit requests, choose locations, and track status without calling.
Keep photos and details attached
Customers can upload photos and notes so your team has the context before arriving.
Show service history in one place
Residential and commercial customers can see past requests, invoices, appointments, and completed work.
Support multiple commercial users (beta)
Larger accounts can manage contacts, approvers, locations, and request visibility.
Reduce status calls and texts
Customers get a clearer experience, and your office spends less time answering repeat update questions.
From request to payment, without the back-and-forth.
- 1Request Service
- 2Approve Quote
- 3Confirm Appointment
- 4Pay Invoice
- 5View History
- 1Submit Request
- 2Choose Location
- 3Track Status
- 4Download Invoice
- 5View History
Built for customers who need quick answers — and teams that need fewer calls.
Homeowners and renters
Take simple actions without downloading an app or creating an account.
Property managers
Submit and track work orders across multiple properties or units.
Facility contacts
Approve quotes, confirm appointments, and access records without chasing email threads.
Service business owners
Reduce repetitive calls, texts, invoice follow-ups, and admin work.
Works better together.
Connect the customer experience to the full job lifecycle — from request to schedule to quote to payment.
Questions, answered.
Do customers need to create an account?+
No. Residential customers can use secure links for basic actions like approving quotes, paying invoices, uploading photos, and confirming appointments.
What can commercial accounts do?+
Commercial accounts (in beta) can submit requests, choose locations, track status, download invoices, and view service history.
Can commercial accounts have multiple users?+
Yes. Larger accounts can support contacts, approvers, and location-based visibility (beta).
Can customers upload photos before the job?+
Yes. Photos and notes can stay attached to the request or work order so your team has better context before arriving.
Does this replace phone calls completely?+
No. It reduces repetitive update, approval, and payment calls by giving customers a clear place to self-serve.
Ready to give customers a better way to self-serve?
Let customers request service, approve quotes, pay invoices, upload photos, and view history from one simple portal.
14-day free trial · No credit card required