Security you can count on. Privacy you can trust.
Orbit Command is built to protect your business data, customer records, job details, files, invoices, and payment workflows with strict data isolation, role-based access, audit logs, secure file handling, and controlled support access.
- Data isolation
- Role-based access
- Audit logs
How we protect your business.
Data isolation
Each company’s data is fully separated and protected by server-side access checks on every request.
Role-based access
Owners, office staff, technicians, subcontractors, and customers only see what they are allowed to access.
File security
Documents and photos use controlled visibility, signed access, file restrictions, and upload protections.
Secure payments
Payments run through trusted providers. Platform billing is kept separate from your customers’ payments.
Audit logs
Sensitive actions are recorded so you can see who did what, and when.
Support access
Support access is permissioned, time-limited, and logged — never open-ended.
Encrypted secrets
Credentials and secrets are encrypted, never exposed to the browser, and resolved server-side.
Least privilege by default
Access starts restricted and expands only when you intentionally grant it.
Built into the platform, not bolted on.
Orbit Command keeps every company’s data isolated by design. Security isn’t an add-on — it’s how the data model and every access path are built.
- Per-company data isolation
- Server-side permission checks (RLS)
- Soft-delete and data retention controls
- Signed, scoped file access
- Time-limited support access
Security questions, answered.
How is my company’s data kept separate from other businesses?+
Every record is tied to your business, and all access is resolved and permission-checked server-side, so one company can never see another’s data.
Who can see customer and payment information?+
Access is role-based. Technicians, subcontractors, and customers only see what they’re allowed to, and revenue visibility is permission-based.
How are uploaded photos and documents protected?+
Files use controlled visibility, signed access links, file-type restrictions, and upload protections so they aren’t publicly accessible.
Can your support team access my account?+
Only with permissioned, time-limited, logged access — never silent or open-ended.
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